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Cleaning and Maintenance
1. In order to ensure the projector could work normally,. It should always be kept clean.
The lens should also be regularly cleaned to maintain optimum light output.
Do not use any type of solvent on the lens. It will damage the projector.
2. Suggestion: The continued usage of the light shouldn't exceed 4 hours. Or it will reduce the use of the lamp. Please use the alternative operation to solve this problem.
The fixture power on time is best not over 48 hours, or it would generate a lamp protection procedure.
3. Please disconnect the power supply when beginning maintenance and take down the light.
Please let the parts cool down for 10 minutes at least, then begin to install.
4. Please inspect the lens or other moving parts for timing and keep them clear and static. If you find anything damaged or loose, you must change or fix the lamp in order to avoid an accident.
Please check if the mechanical parts are jamming. After cleaning,please add some temperature-durable juice.
5. The light uses a strong, cool system.It is easy for the dirty to be collected. Please do clear the hot-sak one time every two weeks at least.
6. After you use the light,please check the intake place to see if there is any wastepaper, Please clean it up,or the windmill will break down and cause fire.
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Customized Services
Which products can be customized?
1. All products and flight cases can be printed with custom logos.
2. A moving head light can make a custom glass pattern.
After-Sales Service
What Can I do if the stage light arrived is broken?
Don't worry, friend; it will not happen. and if it does happen, we will send a free spare part to help you fix it.
Can I cancel my order?
We're so sorry to hear that you wish to cancel your order。 We would be more than happy to assist you with any adjustments if you'd wish instead!
Please contact us via Live Chat or md@vshowlight.com and provide us your order number and reason you would like to cancel.
Company
How many employees of VSHOW?
We have more than 100 employees, including over 45 skilled workers, over 10 R&D experts, over 8 designers, over 10 QC professionals, and over 30 sales and after-sales service teams.
Shipping Logistics
How long does it take to send out?
1. If it is not customized and is not in stock, it will be shipped within 3-5 days.
2. If there is a stage light customization service, there will be additional customization time.
Let's Talk
Our team is here for you, ready to listen and respond to all your inquiries with professionalism and passion.
We’re eager to learn more about your needs and begin working together. Drop us a message or give us a call, and let’s start building something extraordinary together!
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